Ваша прямая линия в службу поддержки cycleWASH

cycleWASH is an automated bicycle washing station. Simply place your bike inside, close the door, and press start. Rotating brushes with biodegradable cleaning solution wash your bike gently in just 3 minutes — including frame, wheels, drivetrain, and hard-to-reach areas.

A standard wash cycle takes approximately 3 minutes. Our premium deep-clean cycle takes 5 minutes and includes additional drivetrain degreasing and a final rinse.

Absolutely. cycleWASH is designed to be safe for all bike types including e-bikes, carbon frames, and high-end road bikes. Our brushes are soft polymer filaments that will not scratch or damage delicate surfaces. Water pressure is carefully calibrated to be safe for electronic components.

We use our own cycleWASH BIO cleaning solution — 100% biodegradable, phosphate-free, fragrance-free, and dye-free. It is gentle on all bike materials while effectively removing dirt, grease, and road grime.

Each wash cycle uses about 3 litres in ECO mode (up to 12 litres in STANDARD) — far less than hand-washing. Our closed-loop filtration system recycles up to 80% of the water used, making cycleWASH one of the most eco-friendly bike cleaning solutions available.

cycleWASH stations are designed for low maintenance. Routine tasks include refilling cleaning solution (monthly) and a quarterly inspection. Our SPIRIT platform monitors machine health remotely and alerts you to any issues.

Outright purchase only. A single machine is sold at the list price. From time to time we offer discounts or demo machines — visit our website to see current offers. For volume purchases of more than five machines we offer flexible alternatives such as leasing, rental and financing — get in touch with us. Resellers receive up to 30% discount on the list price for orders of more than 5 machines of the same model. Prices are net, ex works Cologne (EXW, Incoterms 2020); transport, insurance, customs and import duties are the buyer’s. Export packaging is quoted separately. From stock where available; otherwise usually within 3–4 weeks (all models) after payment is received. Delivery is confirmed in the sales order. Payment: online orders are paid in full at checkout; orders placed by quote or purchase order pay two-thirds with the order and the remaining third before delivery.

Limited warranty per our Terms & Conditions. Wear parts are not covered. Extended warranty matching the contract period (1–5 years) is available when a maintenance contract is signed. For Premium or Enterprise support, please contact our sales team at sales@cyclewash.com.

No. cycleWASH sells machines outright and runs. From time to time we offer discounts or demo machines — visit our website to see current offers. There is no franchise. Other arrangements are open for discussion only on a firm commitment of more than five machines — write to sales@cyclewash.com.

Use our interactive Find a Wash map on the website or in the SPIRIT app. It shows all public cycleWASH stations in real-time, including availability and current wait times.