{"product_id":"cyclewash-maintenance-contract","title":"cycleWASH Care – Extended Support","description":"\u003ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.375rem] font-bold\"\u003ecycleWASH Care – Extended Support\u003c\/h2\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eWith a \u003cstrong\u003ecycleWASH Care\u003c\/strong\u003e service contract, you benefit from extended support and a limited functional guarantee for \u003cstrong\u003eup to 2 years standard, extendable to 5 years\u003c\/strong\u003e — beyond the standard warranty.\u003c\/p\u003e\n\u003ch3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\"\u003eWhat you get\u003c\/h3\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003e\n\u003cstrong\u003eMaximum operational reliability\u003c\/strong\u003e for your cycleWASH machine\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003e\n\u003cstrong\u003ePriority technical support\u003c\/strong\u003e via telephone hotline (Mon–Fri, business hours)\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003e\n\u003cstrong\u003eRemote support\u003c\/strong\u003e via email or video call\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003e\n\u003cstrong\u003eOn-site maintenance\u003c\/strong\u003e of critical components when necessary\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003e\n\u003cstrong\u003eAnnual routine maintenance\u003c\/strong\u003e included\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\"\u003ePricing\u003c\/h3\u003e\n\u003cdiv class=\"overflow-x-auto w-full px-2 mb-6\"\u003e\n\u003ctable class=\"min-w-full border-collapse text-sm leading-[1.7] whitespace-normal\"\u003e\n\u003cthead class=\"text-left\"\u003e\n\u003ctr\u003e\n\u003cth scope=\"col\" class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\"\u003eModel\u003c\/th\u003e\n\u003cth scope=\"col\" class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\"\u003eAnnual fee\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003ecycleWASH \u003cstrong\u003eMini\u003c\/strong\u003e \/ Station\u003c\/td\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003e\u003cstrong\u003e€1,000 \/ year\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003ecycleWASH \u003cstrong\u003ePro\u003c\/strong\u003e\n\u003c\/td\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003e\u003cstrong\u003e€1,500 \/ year\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cem\u003e1-year term, auto-renewing. Cancellation requires 3 months' written notice before the end of the term.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\"\u003eWhat's included in the annual fee\u003c\/h3\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eLabour for routine servicing\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eTelephone hotline during business hours (Mon–Fri)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\"\u003eWhat's billed separately\u003c\/h3\u003e\n\u003cdiv class=\"overflow-x-auto w-full px-2 mb-6\"\u003e\n\u003ctable class=\"min-w-full border-collapse text-sm leading-[1.7] whitespace-normal\"\u003e\n\u003cthead class=\"text-left\"\u003e\n\u003ctr\u003e\n\u003cth scope=\"col\" class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\"\u003eItem\u003c\/th\u003e\n\u003cth scope=\"col\" class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\"\u003eRate\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003eOn-site labour\u003c\/td\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003e€65 \/ hour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003eTravel within 1,000 km of Cologne\u003c\/td\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003e€0.75 \/ km (return journey)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003eInternational travel\u003c\/td\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003eCalculated separately\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003eMaterials, parts shipping, replacement parts\u003c\/td\u003e\n\u003ctd class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"\u003eAt cost\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWear parts\u003c\/strong\u003e are not covered under warranty and are billed separately: pump membranes, impellers, roller-drive motors, chains, drive belts, nozzles, filter inserts, hoses, and clamps.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eNot covered:\u003c\/strong\u003e damage from misuse, voltage spikes, third-party repairs, or force majeure.\u003c\/p\u003e\n\u003ch3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\"\u003eTerm \u0026amp; warranty\u003c\/h3\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003e1-year contract, priced annually\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eAuto-renews unless cancelled in writing 3 months before the end of the term\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eTied to the underlying purchase or lease contract\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eLimited warranty per our Terms \u0026amp; Conditions\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eExtended warranty matching the contract period (1–5 years) is available with a signed maintenance contract\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003ch3\u003eDelivery Time\u003c\/h3\u003e\n\u003cp\u003eDelivery usually takes up to 8 weeks after payment is received and is confirmed in the order documentation.\u003c\/p\u003e\n\u003ch3\u003eLegal Notes \u0026amp; Pricing\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eAll prices are net (excluding VAT)\u003c\/li\u003e\n\u003cli\u003eOffer valid exclusively for commercial customers located outside of Germany\u003c\/li\u003e\n\u003cli\u003eSubject to our \u003ca href=\"\/policies\/terms-of-service\"\u003eGeneral Terms and Conditions (GTC)\u003c\/a\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cem\u003eThis product reflects the standard cycleWASH Wartungsvertrag. The signed paper contract remains the legally binding document. For Premium or Enterprise support, contact our sales team at \u003ca class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@cyclewash.de\"\u003einfo@cyclewash.de\u003c\/a\u003e.\u003c\/em\u003e\u003c\/p\u003e","brand":"cycleWASH","offers":[{"title":"Mini \/ Station","offer_id":52941591970058,"sku":null,"price":1000.0,"currency_code":"EUR","in_stock":true},{"title":"Pro","offer_id":52941592002826,"sku":null,"price":1500.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0272\/1716\/6471\/files\/Whisk_ec6ddd228be9c5fbaa642886bca33b6bdr.png?v=1777401419","url":"https:\/\/cyclewash.com\/products\/cyclewash-maintenance-contract","provider":"cycleWASH","version":"1.0","type":"link"}